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Customizable Music on Hold

"Music While Your Callers are Being Re-directed"

Music on Hold Feature

• Your system will come with standard classical music, which you can customize to your taste and needs.

• Operator Extension: (included with all packages) People are accustomed to dialling zero to speak to an operator. You can designate any of your mailboxes to take on the operator task. This means any person or department can be assigned as an operator to take calls from clients wishing to speak to a person.

The Following are Options:

• We can load any selection of music on your system for callers to hear while they are waiting to be connected with you. Want something even more personalized and specific to your company overview?

• We can load informational recordings about your company as your hold music! What a great way to inform customers of your business!

• Random Hold Music -Choose the type of hold music you want your callers to hear. Four different genres of music to choose from, callers will always hear quality music while on hold.

• Choose from rock, jazz, easy listening and house. Each genre has ten different songs which will randomly play for your callers.

• We can load any selection of music or business promotions on your system for callers to hear while they are waiting to be connected with you.

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